FAQ
Helpdesk
We are here for you if you have any questions
If a product you would like is out of stock, please send an e-mail to webshop@mccrally.com with the product name and preferred size (if necessary)
If you have a question regarding the webshop, please send an e-mail to webshop@mccrally.com
For other questions, please e-mail to info@mccrally.com
Delivery time
If the product is in our stock it will be delivered within 3-4 business days under normal circumstances.
Whenever a product isn’t in stock, please contact us and we will try to get it to you within 14 days, if we are not able to do so we will contact you.
Delivery costs
If your order has a total amout of more than € 100,- we will deliver it for FREE within the Netherlands. For a delivery below € 100,- we will charge a flat amount of € 7,95 in the Netherlands.
We can also deliver to Belgium for a flat amount of € 14,95.
We will deliver with PostNL or DHL
Payment methods
1. You can pay with a Credit Card
2. You can pay with IDEAL
3. You can pay with Bancontact for Belgium
Returns
You can return the delivered goods within 14 days without explaination. This starts on the day of arrival.
You have 14 days after the return notification to send the product back. The product can only be send back without being used and, if possible, returned in it original packaging. If you want to return a product, you can send an e-mail to webshop@mccrally.com we will then give you more information about the next steps.
The costs for returning a product are on your account.
We will transfer the money back within 14 days.
Return address:
MCCrally / Maturo Cars BV
De Amert 404
5462GH
Veghel, The Netherlands
CONTACT US
(0)413 376045
LOCATION
De Amert 404
5462 GH, Veghel
The Netherlands
info@mccrally.com
Part of Maturo Cars BV
KvK nr: 80412807
B.T.W.: NL 861663226B01
IBAN: NL32ABNA0889006245
OPEN HOURS
Mon-Fri: 8.00am - 5.00pm
Sat: With an appointment
Sun: Closed
Due to a busy Rally calendar, we are not always present. To avoid disappointment, it is better to call ahead.